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Privacy Policy

Trust and Transparency: Our Privacy Promise.
Securing Your Personal Information: Our Policy

Privacy Policy

Effective Date: July 16, 2024


Introduction

Welcome to TeRexCloud. Protecting your privacy and safeguarding your personal information is our top priority. This Privacy Policy outlines how we collect, use, and secure your data to ensure transparency and trust.


Information We Collect

We gather information to provide you with exceptional services. This includes:

  • Personal Data: Identifiable information such as your name, email address, phone number, and mailing address.
  • Usage Data: Non-identifiable information like your device type, browser details, and browsing behavior.

How We Use Your Information

Your data is used to:

  • Deliver and enhance our services.
  • Manage your account and customize your experience.
  • Communicate updates, offers, and promotional content.
  • Analyze trends to improve service efficiency.
  • Fulfill legal and regulatory obligations.

Account Management

Each user has a dedicated account where they can:

  • Change their password for enhanced security.
  • View and manage invoices, orders, and tickets.
  • Update their contact details.
  • Enable advanced security features to protect their account.
  • Add additional contacts, grant access to other users, and manage or revoke access permissions.

Cookies and Performance

We use cookies to store user data and enhance website performance. Cookies allow us to personalize your experience, improve service delivery, and ensure seamless navigation across our platform.


Data Sharing

We may share your data under the following circumstances:

  • With Service Providers: To monitor and enhance service performance.
  • With Business Partners: To provide relevant products and services.
  • With Affiliates: To streamline operations across our subsidiaries.
  • With Legal Authorities: When mandated by law or in response to lawful requests.
  • Domain Registration: When you register a domain, your details are shared with the domain provider to facilitate listing. Otherwise, no user details are transferred without consent.

Data Security

Your security is critical to us. We employ advanced security measures, including HTTPS encryption, to protect your data from unauthorized access, disclosure, or misuse. User data is confidential and accessible only to the owner and the organization. Not even personal passwords are accessible to either the owner or TeRexCloud.


Payments

We use Razorpay as our payment gateway to ensure a seamless and secure transaction experience. Your payment details are processed securely, following industry standards.


Data Retention

We retain your information only as long as it is necessary to deliver our services and comply with legal obligations. When no longer needed, we securely delete or anonymize the data.


Children's Privacy

Our services are not designed for children under the age of 13. If you believe we have collected personal data from a minor, please contact us immediately, and we will take appropriate steps to remove such data.


External Links

Our website may link to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies to understand how they handle your information.


Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes may be communicated directly to you via email.


Contact Us

If you have any questions, concerns, or feedback, please reach out to us:


Acceptance of Policy

By accessing or using our services, you confirm that you have read, understood, and agree to this Privacy Policy. Your continued use of our services signifies your acceptance of any updates or amendments to this policy.